Ever get flustered by customer objections?  Join Richard in this informative Potty Talk episode as he shares an easy process that will turn most home service business customer objections into approval.

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3 Golden Nuggets

  1. Go Over Offer
  2. Offer Credible Discounts
  3. Ask for Their Price

SHOW NOTES

Are you a home service business owner looking to boost your sales and expand your customer base? Look no further! 

We’ll share three straightforward yet effective selling secrets tailored specifically for home service businesses like yours. Let’s dive in!

Home Service Business Secret 1: Go Over the Offer

One of the most important aspects of making a sale is ensuring that your home service customer fully understands what you’re offering. Remember, a comfortable customer is more likely to make a purchase. Take the time to explain your services in clear and simple terms. Walk them through the details of the offer, highlighting the benefits and value they will receive by choosing your home services.

For example, if you’re offering a home service, explain the specific problem that needs to be addressed, the steps involved in the repair process, and the expected outcome. Use language that resonates with your customer and address any questions or concerns they may have. By providing clarity and transparency, you’ll build trust and confidence, making it easier for customers to say yes to your offer.

Home Service Business Secret 2: Offer Credible Discounts

Who doesn’t love a good discount? Offering credible discounts is a powerful way to incentivize customers to choose your home services over the competition. But remember, the key word here is “credible.” Customers are savvy and can quickly spot a gimmick or a fake discount.

When offering discounts, ensure that they are genuine and meaningful. Avoid using misleading tactics or inflating prices just to offer a discount later. Instead, focus on providing real value to your customers. For example, you could offer a discount for first-time customers, loyalty discounts for repeat clients, or seasonal promotions for specific services.

Additionally, be transparent about the terms and conditions of the discount to avoid any misunderstandings. Clearly communicate the discount amount, eligibility criteria, and expiration date. By offering credible discounts, you not only attract new customers but also retain existing ones, leading to long-term business growth.

Home Service Business Secret 3: Ask For Their Price

Sometimes, despite your best efforts, a customer may still hesitate to make a purchase. In such situations, it’s essential to take a proactive approach and directly address their concerns about pricing. Asking for their price is a simple yet powerful technique to overcome objections and close the sale.

Simply ask your customer, “What’s in your budget to get it taken care of today?” This question puts the ball in their court and gives them the opportunity to express their price range. Listen attentively to their response and be prepared to negotiate if necessary. By being flexible and accommodating, you demonstrate your willingness to work with their budget and meet their needs.

In conclusion, growing your home service business is achievable when you implement these three foolproof selling secrets: go over the offer, offer credible discounts, and ask for their price. By focusing on clear communication, value-driven discounts, and customer-centric pricing, you’ll not only increase sales but also build lasting relationships with your customers. So, why wait? Start applying these secrets today and watch your home service business thrive!

Richard’s Call to Action

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